Privacy Policy
At Neural Technologies & Software Pvt. Ltd. we value the privacy of our users and are committed to protecting any personal information that you may provide to us. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to safeguard your information. By using our services or accessing our website, you agree to the terms of this policy.
1. Information We Collect
- Personal Identification Information: Name, email address, phone number, business information, etc.
- Non-Personal Identification Information: Browser type, IP address, device information, and usage patterns.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience, track usage, and improve our services.
2. How We Use Your Information
- To provide and improve our products and services (including HeardU).
- To personalize user experience and respond to inquiries.
- To process transactions and send updates related to services.
- To send promotional emails or newsletters, with your consent.
- To comply with legal obligations and protect our rights.
3. Our Products and Services
HeardU is one of the products offered by NeuralTechSoft, designed to provide businesses with a simple yet effective way to collect and analyze customer feedback. It is an AI-powered platform that helps businesses understand their customers' needs and improve customer service.
- Real-Time Analytics: Provides businesses with instant insights into customer feedback.
- Actionable Reports: Generates reports that guide business decisions and enhance customer satisfaction.
- Customizable Dashboards: Allows businesses to tailor their feedback system according to their needs.
- Multi-Channel Support: Collect feedback across multiple channels, including email, SMS, and social media.
Other Services:
- Financial Consulting
- Financial Modeling
- Risk Management
- AI/ML-Based IT Solutions
- Treasury Management
- Training & Workshops
- Algorithmic Trading
4. Data Protection and Security
We implement industry-standard security measures to protect your personal information.
5. Your Rights
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can correct any inaccuracies in your personal data.
6. Contact Us
Neural Technologies & Software Pvt. Ltd.
Email: info@neuraltechsoft.com
Phone: +91 22 6699 6164 / +91 22 3513 2552
Address: 605-606, Vakratunda Corporate Park, Off Aarey Road (Vishweshwar Road), Goregaon (E), Mumbai – 400063, India.